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  2. Spark Trainee & Trainer Guides

Spark Trainee & Trainer Guides

Articles to support trainees and trainer accounts on the Spark learning management system.

Accessing your account

  • How to Login or Sign up to your Account
  • Self Registration Using an Activation Link
  • Password Reset

Photos, Webcam, and Facial Recognition

  • Using Webcam for Facial Recognition
  • Camera access needed by browser

General FAQ

  • Do I need a Training Code?
  • How to use eLearning
  • Using the Calendar Selector to select dates quickly
  • Why can't I run the training on Windows XP, Vista or Windows 7?

Issues and Troubleshooting

  • Using the Spark System Checker
  • Authoring Tools and Content Viewing Requirements
  • Local Cache Conflict: D37 Cloudfront.net Refused to Connect
  • Product System Specification & Requirements
  • Managing Third-Party Cookies
  • Slow Connectivity
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