Surveys allow Manager level accounts to create and gather feedback from and deliver polls to users within the Spark LMS. 

• Create a new Survey
• Building a new Survey
• Publishing the Survey

The option to create or manage a Survey is located in the Library > Training Content menu of Manager accounts with the permission to access them. 

Surveys can be created to show results as Anonymous where this may be necessary, and have the option for a wide variety of survey question types, including:

• Simple or Large textboxes;
• Dropdown menus;
• Multiple choice;
• Checkboxes;
• Number textboxes;
• Number sliders;
• Numeric Likert;
• Likert;
• Currency inputs; and
• Star Ratings.

When creating a Survey, you can control whether the Survey questions are contained in one page or separated across multiple pages. In short, you control how the Survey is experienced. 

Create a new Survey

Within the Survey menu, you will be able to create a new Survey, and manage any that have been created previously. If you have never created a Survey before, you will have the option to create your first Survey here.

There are a number of setup fields that you will need to complete before you can begin building your Survey. 

Name

Set the unique name for your Survey, so that users will know what this content is about or what it relates to, and is easy for Managers to identify as well. 

Description

Descriptions are shown to Users when they select the Survey in their Learner Homepage view. Having a description ensures that context about the purpose of the Survey is provided, and Users know why they should participate. 

Backdrop

Like other content on the platform, it will be presented to the user as a clickable tile. This tile can have an image added to it to improve the context and enhance the user experience.

The image should be in a 4:3 ratio and at least640×480px. 

Tags

Use the Tag system to set the tag(s) for this content to group it for easier distribution to your Users. 

Status

As standard the survey always starts with it being marked as 'disabled' and there wont be any other options available.

A survey cannot be enabled for distribution until it has a published version.

Limit to

You must set the availability of the Survey to a position in the Organisation Unit (OU). This could mean it is only available for one OU, or set higher in the Organisation Structure (e.g. the top level) to be available for multiple OUs at once. 

Folder 

You will need to choose a folder to add the Survey in. This will determine where the Survey can be found when Users access their account. Generally, grouping content based on the same theme or topic is the optimal way to ensure users can find it easily. 

 

When you have completed the necessary fields to define your Survey, click "Create survey" to proceed. 

 

Building a new Survey

You will then be able to build your Survey, or return to it at any time by selecting it in the Survey list and choosing "Edit Survey". 

To build your Survey, in the Edit view, choose the "Versions" tab, and edit your draft. 

The Draft allows you to build your survey, as well as set experience details such as a welcome message, a Thank you message, and the settings for if the Survey is anonymous or not. 

Welcome message

The Welcome message allows you to proved further context or detail to the nature of the Survey you are creating, and set the expectations of the user when they launch the Survey. You are able to use a variety of text formatting to build this message. 

Survey Questions

There are a wide variety of question types that can be chosen to build the Survey. Each question type can be formatted slightly differently. 

The question types options are

• Simple or Large textboxes;
• Dropdown menus;
• Multiple choice;
• Checkboxes;
• Number textboxes;
• Number sliders;
• Numeric Likert;
• Likert;
• Currency inputs; and
• Star Ratings.

Pages can be added on the far right side of the Survey Questions builder. You will be able to switch between pages to add questions in different locations.

Thank you message

With the Survey built, you can add a Thank you message that Users will see when they have completed the Survey on their account. This can be formatted in the same way as the Welcome message. 

Privacy level 

The Privacy level in the Survey allows you to set responses as anonymous, or track them to a User account. This can be very helpful in encouraging more users to participate. 

Standard

Managers can view and download information that links a particular trainee to a particular response.

Anonymous

Individual trainees cannot be tied to a response. The only information available is if a trainee has completed a particular survey or not.

 

When you are ready to save your current Survey Draft, click "Save changes". You can return to edit your draft at any time. 

 

Publishing the Survey

With a Saved Draft, you can proceed to publish the draft and have an active Survey to distribute to Users. 

Click the "Publish draft..." button to make your draft live. 

When you click to Publish, you will be prompted to confirm this action. At this point, you will be able to adjust the Status of the Survey, so it can be Distributed. 

Select the Status type that you need (typically this will be "Available", and then click "Publish now". 

The Survey will then be live and ready to distribute to Users. From the Versions view, you will be able to preview the Survey, and review responses from participants.