Surveys allow you to create and gather feedback from users in Spark. You can create different types of questions, choose whether responses are anonymous and control how the survey is presented to users.
Creating a survey
- From the dashboard, select the Library tab.
Select Surveys.
Once on the surveys page select +Add new survey.
Survey Details
Enter the following information:
| Field | Description |
|---|---|
| Name | Set the unique name for your Survey, so that users will know what this content is about or what it relates to, and is easy for Managers to identify as well. |
| Description | Descriptions are shown to Users when they select the Survey in their Learner Homepage view. Having a description ensures that context about the purpose of the Survey is provided, and Users know why they should participate. |
| Backdrops | Like other content on the platform, it will be presented to the user as a clickable tile. This tile can have an image added to it to improve the context and enhance the user experience. The image should be in a 4:3 ratio and at least640×480px. |
| Tags | Use the Tag system to set the tag(s) for this content to group it for easier distribution to your Users. |
| Status | As standard the survey always starts with it being marked as 'disabled' and there wont be any other options available. Note: A survey cannot be enabled for distribution until it has a published version. |
| Limit to | You must set the availability of the Survey to a position in the Organisation Unit (OU). This could mean it is only available for one OU, or set higher in the Organisation Structure (e.g. the top level) to be available for multiple OUs at once. |
| Folder | You will need to choose a folder to add the Survey in. This will determine where the Survey can be found when Users access their account. Generally, grouping content based on the same theme or topic is the optimal way to ensure users can find it easily. |
When you have completed the necessary fields to define your Survey, click Create survey to proceed.
Building a survey
You can edit a survey at any time by selecting it from the survey list on the page, and choosing Edit.
To build your Survey, in the Edit view, choose the Versions tab, and edit your draft.
The draft allows you to create the survey questions and add messages that trainees will see when they start and complete the survey. You can also choose whether responses are anonymous.
Welcome message
The welcome message provides trainees with context about the survey and explains what to expect when they begin. Text formatting can be used to customise the message,
Survey questions
Questions allow you to collect different responses from users. You can utilise different question types depending on the information you want to collect.
Available question types include:
- Simple or large textboxes
- Dropdown menus
- Multiple choice
- Checkboxes
- Number Textboxes
- Number sliders
- Numeric Likert
- Likert
- Currency inputs
- Star ratings
Questions can be organised across multiple pages using the page controls on the right of the survey questions builder.
Thank you message
The thank you message is shown to users after they complete the survey. It can be formatted in the same way as the welcome message.
Privacy level
You can control whether the survey responses are linked to individual users.
| Privacy level | Description |
|---|---|
| Standard | Managers can view and download information that links a particular trainee to a particular response. |
| Anonymous | Individual trainees cannot be tied to a response. The only information available is if a trainee has completed a particular survey or not. |
When you have finished editing the survey, select Save changes. You can return to the draft and make additional changes at any time.
Publishing a survey
Once you have completed your draft, it must be published before it can be allocated.
From the versions tab, select publish draft.
Confirm that you want to publish the draft.
Select the required status.
- Select publish now.
The Survey will then be live and ready to distribute to Users. From the Versions view, you will be able to preview the Survey, and review responses from participants.