If you are not able to meet these technical requirements, you may not be able to experience the full functionality of the platform or training content available to you. 

The technical specification covered in this article relates to Spark Learning Management System (LMS)

This should also be used as a baseline of compatibility for any newly developed learning content. 

Technical Specification

Devices and Operating Systems

RECOMMENDED:

• Operating Systems:
  • Windows 10 with the latest updates installed
    • Note: Devices running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.
  • macOS X with macOS 10.9 or later
  • Android 10 or higher
  • iOS 14 or higher (minimum iOS 11)
• Processor: Dual-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent)
• Memory: 4 GB RAM or higher
• Storage: 2GB free space or higher
• Internet Connection: A stable Internet connection - broadband wired or wireless (5G/4G/LTE)

Additional Peripherals may be required.

• Speakers:- built-in, USB plug-in, or wireless Bluetooth
• Webcam: Some content may require you to use a webcam or HD webcam - built-in or USB plug-in.

Browsers

Microsoft Internet Explorer and Samsung Internet browser are not supported browsers for the Spark platform. Please update your browser to the latest version of one of the compatible browsers below. 

The web browser you use to access Sponge's services should be as up to date as possible, and a modern compatible browser. 

*Safari on iOS mobile devices is tied to the Operating System, please ensure your device is up to date with the latest software. 

Firewall Permissions

Your local network may have policies restricting access to certain domains. To ensure successful delivery of training via the Spark LMS, please ensure the following domains are whitelisted:

Note: If you are using a custom subdomain on your Spark LMS e.g. training.mycompany.com, you may also wish to whitelist the custom CloudFront domain. For example: cloudfront.training.mycompany.com

Enterprise Networks

If you are using Spark on an enterprise or managed network, additional network policies may affect content delivery.

You may wish to ask your IT team to check whether:

• Content filtering settings or network security tools (for example; Zscaler or similar web filtering solutions) could restrict interactive or media-heavy content.
• Content security settings allow embedded or third-party scripts.
• WebSocket or WebRTC traffic restrictions apply within your network.
• VPN, virtual desktop, or remote desktop environments could also affect content performance or functionality. 

Content System Requirements

Some content types delivered through Spark may have additional requirements depending on how it is configured.

If your organisation uses content delivered through Skill Pill or SLAMM, please refer to the related articles below for additional requirements:

• Understanding your Skill Pill Delivery – Sponge Support
• SLAMM Training Delivery – Sponge Support

Experiencing Issues? 

Use the System Checker to run our standard compatibility checks. See our System Checker article here.