If you are not able to meet these technical requirements, you may not be able to experience the full functionality of the platforms or training content available to you.
The technical specification covered in this article relates to the Sponge Products:
- Spark Learning Management System (LMS)
- Ignite
This should also be used as a baseline of compatibility for any newly developed learning content.
Technical Specification
Devices and Operating Systems
RECOMMENDED:
- Operating Systems:
- Windows 10 with the latest updates installed
- Note: Devices running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.
- macOS X with macOS 10.9 or later
- Android 10 or higher
- iOS 14 or higher (minimum iOS 11)
- Windows 10 with the latest updates installed
- Processor: Dual-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent)
- Memory: 4 GB RAM or higher
- Storage: 2GB free space or higher
- Internet Connection: A stable Internet connection - broadband wired or wireless (5G/4G/LTE)
Additional Peripherals may be required.
- Speakers:- built-in, USB plug-in, or wireless Bluetooth
- Webcam: Some content may require you to use a webcam or HD webcam - built-in or USB plug-in.
Browsers
Microsoft Internet Explorer and Samsung Internet browser are not supported browsers for the Spark or Ignite platforms. Please update your browser to the latest version of one of the compatible browsers below.
The web browser you use to access Sponge's services should be as up to date as possible, and a modern compatible browser.
Google Chrome |
Mozilla Firefox |
Microsoft Edge |
Safari iOS* |
*Safari on iOS mobile devices is tied to the Operating System, please ensure your device is up to date with the latest software.
Firewall Permissions
Your local network may have policies restricting access to certain domains. To access Sponge's SaaS products, please ensure the following domains are whitelisted:
- http://*.boltspark.com/*
- https://*.boltspark.com/*
- http://*.boltdemo.com/*
- https://*.boltdemo.com/*
- https://polyfill.io/v3/polyfill.min.js
- https://bolt-static.s3.amazonaws.com/*
- https://fonts.googleapis.com/css
- https://bolt-live-a.s3.amazonaws.com/*
- https://d1lmi2xunt0bg9.cloudfront.net/*
- https://d37qvdioltnfzp.cloudfront.net/*
- https://browser.sentry-cdn.com/*
- cloudfront.boltspark.com/
Content System Requirements
Based on client specifications, content may be hosted on other Learning Management Systems (LMS), not necessarily Spark, and this may affect compatibility of content. Depending on the authoring tool used by Sponge or a third party, there will be different system requirements for viewing that content as well.
For a comprehensive review of the authoring tools used by Sponge and their respective system requirements, please view our Authoring Tool & Content Requirements article here.
Experiencing Issues?
Use the System Checker to run our standard compatibility checks. See our System Checker article here.