Disabling pop-up blockers – Sponge Support

Notes on using pop-ups

You must disable pop-up blockers so that you can open a course window and various course elements in EnTraS. Please select your browser type and follow the instructions for disabling the pop-up blocker.

Please restart your browser after changing the settings so that the changes take effect.

1.1 Internet Explorer – Disabling the pop-up blocker – Step 1

In the main menu, click Tools > Internet Options or open Internet Options via the menu icon in the top right if the main menu bar is not displayed.
Select the Security tab and click the Custom level button.

In the Security Settings window, scroll to the Use Pop-up Blocker entry and select the Disable button.

Confirm the subsequent prompt with Yes and click OK.

The change will take effect after restarting the browser.

1.2 Internet Explorer – Disabling the pop-up blocker – Step 2

In the Tools menu, click the Internet Options entry or click the menu icon in the top right and then select the Internet Options entry.
Select the Privacy tab.
Clear the Turn on Pop-up Blocker setting.

1.3 Internet Explorer – Pop-up blockers are enabled due to a Group Policy – Add EnTraS to a list of sites that temporarily allow pop-ups

If pop-up blockers are enabled in your browser due to a Group Policy and you cannot change this setting, add the EnTraS site to a list of allowed sites for which pop-ups should be temporarily permitted.
Click the Tools > Pop-up Blocker > Pop-up Blocker Settings entry or click the menu icon in the top right and open Internet Options > Privacy tab > Pop-up Blocker > Settings.
In the Pop-up Blocker Settings window, enter the EnTraS URL in the Address field and then click the Add button.
Then click the Close button.

2.1 Edge – Disabling the pop-up blocker

Click the Settings icon in the top right of the browser.
Then select the Settings entry and subsequently Cookies and site permissions.

On the right-hand side, scroll to Pop-ups and redirects and disable the Block button.

2.2 Edge – Pop-up blockers are enabled due to a Group Policy – Add EnTraS to a list of sites that temporarily allow pop-ups

If pop-up blockers are enabled in your browser due to a Group Policy and you cannot change this setting, add the EnTraS site to a list of allowed sites for which pop-ups should be temporarily permitted.
In the aforementioned Pop-ups and redirects window, under the Allow tab, click Add, enter the EnTraS URL in the Address field and then click the Add button.

3. Mozilla Firefox – Disabling the pop-up blocker

In the main menu, click Tools > Settings.

If the toolbar is not enabled, click the menu icon in the top right and open Settings there.
Select the Privacy & Security entry in the menu.
Scroll down to the Block pop-up windows entry and untick the checkbox.