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  1. Sponge Support
  2. User FAQ
  3. General FAQs

General FAQs

  • Using the Spark System Checker
  • Enabling Third-Party Cookies on different Web/Mobile Browsers
  • Text isn't appearing
  • LMS API Error - Enable Flash in Microsoft Edge (Anaheim version 85 and above)
  • Service Levels and Turnaround Times for Support Tickets
  • LMS API Error - Enable Flash in Microsoft Edge (Spartan version 44)
  • Managing Add-ons, Plug-ins, and Extensions
  • Offline Trainer/Instructor Led Module Troubleshooting
  • Changing or upgrading your default web browser
  • Problems Syncing when Closing a Module
  • How to use eLearning
  • Slider isn't working
  • Slow Connectivity
  • Failed to write to disk when launching Instructor led presentation
  • Issues with training modules in Chrome web browser
  • F11 Button is Giving me a Blank/Grey Screen
  • Username Forgotten Password – No email reset option
  • Why can't I run the training on Windows XP or Windows Vista?
  • TeamViewer
Sponge Support