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  1. Sponge Support
  2. User FAQ

User FAQ

Help Articles to support trainees on the Spark learning management system

General FAQs

  • Using the Spark System Checker
  • Enabling Third-Party Cookies on different Web/Mobile Browsers
  • Text isn't appearing
  • LMS API Error - Enable Flash in Microsoft Edge (Anaheim version 85 and above)
  • Service Levels and Turnaround Times for Support Tickets
  • LMS API Error - Enable Flash in Microsoft Edge (Spartan version 44)
See all 19 articles

Photos, Webcam, and Facial Recognition

  • Camera access needed by browser
  • Certificates that require Profile Photo Approval
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